DO YOU SHIP WORLDWIDE?
Currently, no, however here is the list of countries that we do ship out to.
Australia, Belgium, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, New Zealand, Portugal, Spain, Sweden, Switzerland, Turkey, United Kingdom and the United States.
We are working on always expanding so if you would like your country to become available, send us an email at Patchworkapparel@hotmail.co.uk and we’ll try and sort something out.
WHAT SIZES ARE YOUR SHIRTS?
All shirts are regular fit 100% cotton Gildan unisex shirts. They are available in sizes small to extra large.
Size Chart (width x length):
Small - 18 x 28 inches
Medium - 20 x 29 inches
Large - 22 x 30 inches
X-Large - 24 x 31 inches
Double the width to get the Chest Size.
HOW LONG TILL I RECEIVE MY SHIRT?
We aim to get all orders shipped out within five working days. It takes up to five working days because your order is handmade especially for you.
UK orders. We ship out first class so you can expect your shirt to be on your doorstep one working week or so after your order has been processed.
Oversea orders from the UK. Please allow up to three working weeks for your shirt after the five working days have passed. They may arrive soon but we are advised by the UK postal service to give three weeks.
We are doing this cheap, and we are a very small company so we appreciate your up most patience.
CAN I CHANGE MY DELIVERY ADDRESS?
Yes. Email Patchworkapparel@hotmail.co.uk however if you leave it too late and we’ve already shipped out your item then it’s out of our hands so make sure you do it as soon as possible.
CAN I AMEND MY ORDER?
Unfortunately not, as once an order is confirmed, we begin the process of making your shirt. Double check your order before you click confirm to avoid any disappointment.
CAN I CANCEL MY ORDER?
Yes. You have 24 hours after your order has been submitted to cancel it. Email Patchworkapparel@hotmail.co.uk
WHAT HAPPENS IF THE ITEM I HAVE ORDERED IS OUT OF STOCK?
All items are subject to availability. Generally, if an item is showing on our website then it is available to order. However, during busy periods where demand may outweigh the amount of stock we have and we may not be able to fulfil your order. If this is the case, we will let you know as soon as possible.
CAN I RETURN MY ITEM FOR A REFUND?
No unfortunately you can not return your item for a refund, however we do offer an exchange service.
We are within our rights to deny a refund according to the UK Distance Selling Regulations as we are producing individual handmade custom items that are produced to order.
HOW DOES AN EXCHANGE WORK?
An exchange must be within three weeks after we have posted you the item. The new item must be of the same value of the previous and must be in stock at the current time of the exchange taking place.
We ask that you cover all postal charges in returning the item back to us.
You can initiate an exchange by emailing Patchworkapparel@hotmail.co.uk and we’ll get back to you as soon as possible.